A blog about all things e-commerce and some things not.
17th Nov 2011
Top Down Failures - The Importance of Involving the End User
Not a lot has changed clearly.
Any IT project, from large multi-million pounds government systems to small web apps, all are dependant on the commitment and involvement of the end users in order to accurately steer the project towards a usable end product that completes the initial business objectives whilst keeping users happy.
This should underpin any good requirements process.
